E-Government
http://vocabulary.worldbank.org/thesaurus/1490708-
Definition
- E-Government is the interaction of governments with citizens, businesses and each other in various capacities through digital means. It describes the delivery of government services and information via digital delivery and the internet. E-government can create more efficient, accessible and transparent when managed carefully, and can be an effective tool for cost-savings and citizen participation and empowerment.
Concept Schemes
view more view all
Narrower Concepts
- acceptance of e-government
- access point
- access point liberalization
- access to government services
- access to information law
- access to official government information
- accessibility of government
- Accountability
- accountability increase
- accuracy of task processing
- action framework
- active participation of citizens
- adaptors of e-government
- administrative e-government
- Administrative processes
- administrative units delivery to citizens
- adoption of e-government
- age of accountability
- agency to agency services
- amount of government information
- amount of investment in government
- authentication
- authentication portals
- automated response systems
- automated voice responses
- automatic event notification
- average citizen
- b2b services
- basic types of government documents
- benefits for businesses
- benefits transfer
- better access to information
- better decision making
- better distribution of government information
- better government service
- better relationship between citizens
- better service delivery
- better services to citizens
- bribes
- building trust in government
- bureaucratic organizational models
- business dissatisfaction
- business e-park
- business e-park initiative
- business efficiency
- business of government
- business regulation
- business reinvention
- business-to-business
- cable network
- capability of citizens
- capacity of government
- capacity of government network
- central coordination
- central coordination facilitation
- central government office
- challenge for governments
- challenges of policy making
- change management approach
- change management procedures
- change management process
- citizen access
- citizen assistance service centres
- Citizen Complaints
- citizen needs
- citizen satisfaction level
- citizen service
- citizen usage
- citizens demand accountability
- citizens service
- civil community
- civil index
- civil society
- clear lines of accountability
- collection of government revenue
- commitment from governments
- commitment to standard operating procedure
- communication between citizens
- communication between government
- communications tools
- community creation
- computer literacy
- computer literacy level
- connected world
- connectivity agenda
- consideration by governments
- constituency participation
- consult government information
- consumers of government services
- contact government officials
- contacting government officials
- cooperation at local
- coordination among government departments
- copyright issues
- corruption reduction
- corruption with citizens
- courts electronic records
- creative governance
- culture change
- culture management
- culture of information sharing
- current system of government
- customer satisfaction studies
- customer satisfaction survey
- customers for governments
- customers transparency
- customs bureau
- decision making process
- decision making processes
- deeper citizen participation
- Delivery of services
- delivery to citizens partnership
- demands for information
- democratic tool
- democratic value chain
- department site
- deployment of government digital documents
- detailed brochures
- detailed contact information
- detailed information
- detailed statistics
- development process
- development program
- development site
- differences in e-government by region
- digital agreement
- digital citizens
- digital connectivity
- digital divide
- digital economy
- digital era
- digital format
- digital government development
- digital opportunities
- digital opportunities task force
- digital opportunity task force
- digital services from government
- digital signatures on transactions
- digital transactions with customers
- digital world
- disability access
- disability accessibility
- disability problems per site
- disability screening mechanism
- driver licensing
- dynamic learning process
- dynamic strategy
- e commerce activities
- e commerce area
- e commerce law
- e commerce legislation
- e economy
- e economy issue
- e economy legislation
- e economy training
- e government activities
- e government capabilities
- e government initiative
- e government integration
- e government law
- e government processes
- e government program
- e government project
- e government readiness
- e government strategies
- e government system
- e readiness
- e readiness initiative
- e readiness program
- e tax filing
- e-administration
- e-business
- e-business benefits
- e-business processes
- e-business standards
- e-commerce capacity
- e-commerce development
- e-commerce law
- e-commerce model
- e-contractor services
- e-democracy
- e-democracy movement
- e-governance
- e-governance initiatives
- e-governance program
- e-governance projects
- e-governance training
- e-government access points
- e-government business models
- e-government business plans
- e-government country ratings
- e-government data
- e-government experience
- e-government guidelines
- e-government index
- e-government industry
- e-government infrastructure
- e-government initiative
- e-government leadership
- e-government missions
- e-government performance
- e-government pilot project
- e-government policies
- e-government procurement
- e-government project
- e-government rankings by country
- e-government ratings by region
- e-government readiness
- e-government reform
- e-government service mandates
- e-government service portfolios
- e-government standards
- e-government strategies
- e-government study
- e-government technology
- e-government transactions
- e-procurement system
- e-procurement system initiative
- e-readiness
- e-readiness assessment
- e-readiness assessment study
- e-readiness level
- e-service
- e-service structures
- e-services portal
- e-signature laws
- e-society
- e-storage
- effective communication with citizens
- effective government services
- effective leadership
- effective participants in governance
- effective participation
- efficiency of customer government transactions
- election processes
- electronic activities
- electronic applications
- electronic benefits transfer
- electronic business
- electronic democracy
- electronic document
- electronic exchange
- electronic forms
- electronic governance
- electronic interaction
- electronic interactions between government agencies
- electronic marketplace for government
- electronic procurement system
- electronic procurement system purchasing
- electronic signature
- electronic system
- electronic technologies
- electronic ticket
- electronic transaction
- electronic transactions with industry
- elf
- elimination of information asymmetry
- encouraging e-strategies
- engaging citizens in policy
- etransparency
- expectation of accountability
- expectations for reforms
- extending policy development opportunities
- extensive privacy policies
- failure of decision support systems
- fast decision-making process
- fast feedback
- faster information
- foreign language
- foreign language access
- foreign language feature
- foreign language readers
- foreign language translation
- free documents
- free registration
- freedom of information law
- functional rationality
- Geographic information
- global accessibility
- global e-government
- governance loop
- government agency
- government bureaucracy
- government capacity
- government complaints
- government discussions
- government domain names
- government efficiency
- government information holdings
- government information quarterly
- government it infrastructure
- government management information sciences
- government officials via text messaging
- government on line
- government portal
- government procurement e-system
- government procurement e-system initiative
- government procurement process
- government program brochures
- government reinvention
- government service
- government services modernization
- government site
- government technology
- government to business
- government to citizen
- government to employees
- government to government
- government transparency
- government web site
- government working
- government-to-business electronic transaction
- government-to-citizen intranet project
- governmental affairs
- Governmental agencies
- governmental customers
- governmental discussions
- governmental entity
- governmental information
- governmental issues
- governmental office
- governmental organization
- hierarchical public administration model
- high political support
- higher standard of accountability
- holdings of information within governments
- holistic vision
- horizontal hierarchy
- human capability development
- human capital development
- human history
- human resource
- human resource capability
- human service
- hybrid human capacities
- implementation of government goals
- importance of security
- important national issues
- inadequate human resources training
- incentive system
- increasing government capacity
- increasing transparency
- information
- information availability
- information between departments
- information divide
- information economy
- information evolution
- information facilitators
- information for development
- information for purchase decision making
- information gap in governments
- information handling
- information holdings
- information outreach
- information packaging
- information products
- information rights
- information sharing
- informed citizenry
- infrastructure needs
- inland revenue service
- innovative entrepreneurship
- innovative models
- innovative project
- innovative value
- institutional forces
- institutional infrastructure
- institutional innovation
- interactions between government
- interdepartmental team work
- interested stakeholders
- interests of citizens
- internal efficiency
- internal government
- internal processes
- internal productive efficiency
- international competitiveness enhancement
- international organizations for development
- international university
- internet application
- internet service
- interpersonal interaction standardization
- interrelationships among governments
- interrelationships with customers
- intranet system
- joined up services
- kind of information service
- kind of information sharing
- knowledge economy for collaboration
- knowledge enhancement for society
- knowledge management initiative
- knowledge manager
- knowledge professional
- knowledge societies
- knowledge society
- knowledge worker
- lack of efficacy
- lack of organization
- lack transparency
- land property registration
- land registration requirement form
- land registries
- large-scale corruption
- law enforcement agents
- law enforcement services
- leadership role
- legal framework
- legal guidelines
- legal recognition
- legislative aspects
- legislative information
- legislative information tracking
- links to government agency
- local e-government services
- local e-government transactions
- local governmental organizations
- location independence
- mail government representatives
- making government payments
- making management improvements
- management capacities
- management of government lands
- massive use of services
- master degree
- measure e-government
- multiple channels
- mundane information by government
- municipal offices
- municipal service
- national freedom of information laws
- national priority
- national studies
- nature of information
- nature of information sharing
- navigability of government
- need for awareness building within governments
- network building
- network creation
- network organization
- new expectations for transparency
- new information packages
- new information technologies
- official pronouncements
- official sites
- official tourism site
- online communication
- online community
- online consultations
- online database
- online delivery
- online delivery of services
- online democratic activities
- online discussion forum
- online information center
- online information electronic services privacy
- online service
- online tax filling
- online transactions with government
- open government
- overall e-government
- overall e-government performance
- parameters of access to government
- partnership between government
- percentage of government sites
- pilot e-procurement system
- plethora of government services
- points for particular
- policy agenda
- policy area
- policy implications
- policy information
- policy issue
- policy making process
- policy participation
- Policy statements
- political instability
- political representative
- political support through exposure
- political system
- political tactic
- political tactic of parties
- privacy policy
- privacy statement
- private business sector
- private businesses
- private levels
- private network
- private sector accountability
- problems with government sites
- procedures for public
- process of capability building
- process of government
- process of information sharing
- processing land registration
- property certificates
- providing privacy policies
- provision of welfare
- public access
- public administration review
- public agency
- public consultation
- public decision-making process
- public delivery to citizens
- public delivery to citizens services
- public domain
- public funds
- public information access policies
- public interest group
- Public organizations
- public outreach
- public outreach e-government
- public place
- public satisfaction
- public sector activities
- public servant
- public service delivery
- public staff
- public users
- public view
- public wants
- purchase goods
- purchase of goods
- purchasing government
- quality of service delivery to businesses
- questions of government officials
- record of land holdings
- records retention requirements
- reduction for government
- reduction of corruption
- reduction of errors
- reduction of information asymmetry
- reduction of transaction costs
- registration system
- registry system
- Regulatory compliance
- Regulatory processes
- relation to e-government
- relations with citizens
- relationship between government
- relationships between citizens
- reorganization of internal administration transactions
- responsible fisheries
- responsiveness of government
- restricted public access
- retirement eligibility
- revenue collection
- revenue department
- secure transactions between organizations
- security architecture
- security policies
- security policy
- service delivery
- single access point
- single governmental agency
- single-source public services
- specific e-government
- specific features of government
- specific government service response
- strategic competitive advantage
- strategic connections
- strategic framework
- strategic information
- strategic organizational change
- strategic partnerships
- strong leadership
- strong partnership
- strong political leadership
- strong political support
- strong positive relationship
- structures of government
- tax administration system
- tax payer
- technical innovation
- technical skill
- technical skills for installation
- technocratic solution
- technological factors
- technological glitches
- technologies
- technology infrastructure
- technology innovation
- technology of government portals
- territorial systems
- terrorism threat
- timeless delivery of services
- top e-government countries
- traditional bureaucratic paradigm
- traditional means of access
- traditional media
- traditional methods
- traditional model
- traditional recipes
- training government leaders
- transactions between government
- transformation of public-private partnerships
- transformation of public-private relationships
- transparency
- transparency from government
- transparency of decision-making processes
- transparency of rules
- transparent government
- transparent government in transparency
- transparent system
- trust in government
- use of e-government services
- use of information
- use of message boards
- use of text
- user payment
- users of government information
- valuable resources for transparency
- vehicle registration
- vertical hierarchy of control
- visible privacy policy
- visible privacy statement
- visible security policy
- wireless device
- wireless device access
view more view all

